the politics of the office
in case you've never worked in an office, there is a procedure for everything. and that means you submit tickets whenever you have a problem so that the ticket can be routed to the right department and handled by the right person. it's effective but slow. well the other day, one of the supervisors of a technical support department popped into one of my department's meetings to reaasure us that her team was there for anything we might need. she stressed the anything part. instantly, our little bloodshot eyes gleamed an evil gleam. here is the ticket i submitted:
EMPLOYEE OR CONTRACTOR: Christine XXXXXXXX
REGION: W. TX
LOCATION: LBK
CONTACT PHONE NUMBER: XXX.XXX.XXXX
BILLING PLATFORM: XXX
DETAILED DESCRIPTION OF REQUEST: I need a Rockstar. (pref zero carb)
here is the response:
Dear Christine XXXXXXXX,
Thank you for contacting XXX Support. Your request has been denied at this time. It is suggested that you bring your own drinking materials in the future.
DO NOT REPLY TO THIS MSG. It will be ignored. If you have any questions, keep them to yourself as they will be ignored as well. We hope this has been helpful. Thank you, and have a pleasant day.
how helpful was that? hardly so i replied:
your dept sux!
and, of course, they replied:
You were not to respond. Previous message has been ignored. I mean really ignored.
i think i'm going to submit a ticket to the HR department telling them that i work in a hostile work environment.
EMPLOYEE OR CONTRACTOR: Christine XXXXXXXX
REGION: W. TX
LOCATION: LBK
CONTACT PHONE NUMBER: XXX.XXX.XXXX
BILLING PLATFORM: XXX
DETAILED DESCRIPTION OF REQUEST: I need a Rockstar. (pref zero carb)
here is the response:
Dear Christine XXXXXXXX,
Thank you for contacting XXX Support. Your request has been denied at this time. It is suggested that you bring your own drinking materials in the future.
DO NOT REPLY TO THIS MSG. It will be ignored. If you have any questions, keep them to yourself as they will be ignored as well. We hope this has been helpful. Thank you, and have a pleasant day.
how helpful was that? hardly so i replied:
your dept sux!
and, of course, they replied:
You were not to respond. Previous message has been ignored. I mean really ignored.
i think i'm going to submit a ticket to the HR department telling them that i work in a hostile work environment.
posted by christine on Tuesday, May 22, 2007
1 Comments:
Having posted company material outside the workplace has forced the following actions: Rock Star drinks will no longer be allowed on the premises. Any further violations will result in further disciplinary action, leading up to hobbling.
DO NOT REPLY TO THIS MESSAGE: This is an auto-generated email and your response will be totally ignored. Also you will be mocked when seen in the hallway. We hope this has been helpful, if not too bad. Thank you, and have a pleasant day.
The Ones Calling the Shots
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